FAQS
By booking and/or purchasing as early as possible.
ATM, bank transfer, check or cash.
Unfortunately not, but you can book by email and pay by bank transfer or ATM reference.
You can make your reservation, it will remain pending until the requested amount is well collected.
The date for the settlement of the value of the reservation will be communicated when the reservation is made.
At any time you can always cancel or change your reservation, by flight, boat, hotel, housing tourism or holiday package.
If you are a SMASOLTRAV customer, the costs associated with any change or cancellation of reservation will be only those that our partner tour operators, airlines or hotels charge us and which are included in the general conditions of the same.
At our agency.
Just fill out our customer form and make a purchase, whether it's airfare, boat, hotel reservation, housing tourism, walks, sea, rent-a-car service or holiday package.
You will enjoy a 10% discount on the vacation packages organized EXCLUSIVELY by SMASOLTRAV and which will be sent by email and/or advertised on the website and at our agency.
You can conveniently receive promotions from our partners in your email, which allows you to make your reservations in advance.
You can request quotes and/or reservations for flights, boat, hotels, tours by email 365 days a year outside the agency hours, we promise to respond as soon as possible.
We do your web check-in and choose the best seats on the plane whenever possible.
Whenever possible and upon availability we can support all our clients in extra tourism issues, both on the Island of Santa Maria and on the mainland.
You do not pay SMASOLTRAV's alteration and/or cancellation expenses, except those charged to us by our operators and airlines for their changes and/or cancellations.
English 
Portuguese 
French 
Spanish